News @ ResNet
Is your Ethernet or Cable port broken? Please visit http://www.helpdesk.ilstu.edu/requests/ and scroll to Residence Hall Requests to submit the problem.
Peer-to Peer access is now blocked on ResNet. To view more information on peer-to-peer blocking or to request an exemption, please visit this website.
Are you having problems with your computer? Here's how to get help.
Overview
ResNet provides high speed Internet and technical support to all students living in the residence halls at Illinois State University. The ResNet staff is available throughout the year to answer questions and provide help. Use the navigation bar to the left to access technical support, learn how to get ResNet in your room, find your Residential Computer Consultant (RCC) and much more!
ResNet - The Connection
The ResNet Connection is a high speed, wired Internet connection available in all of the residence halls at Illinois State University. Providing a connection faster than most DSL services, ResNet allows you to remain connected 24 hours a day, 7 days a week without using the phone line in your room. For more information about where this connection is available, how much it costs, and other information, look at the Activation Information page.
ResNet - The Support Service
Regardless of your decision to purchase the ResNet connection for your room, ResNet offers in-room support for any person living in the residence halls. From dial-up to printers, ethernet to software problems, trained RCCs are available to assist you with any computer or peripheral problems you may have. For more information about asking for assistance check out the Technical Support portion of the site. If you are interested in becoming an RCC, visit the RCC Information link or contact us.